FAQ

Reliable Care Services

Frequently Asked Question

How Can I Make an Appointment?

You can contact us by phone at  07818099994  or fill out the enquiry form on our Contact us page. Alternatively, you can use our quick and convenient online booking system, which is our preferred method for booking appointments.

What Conditions Can Physiotherapy Treat?

Physiotherapy can help treat a wide range of conditions, including back and neck pain, sports injuries, arthritis, post-surgical rehabilitation, and other muscloskeletal conditions. It aims to improve strength, flexibility, mobility, and overall physical function to support recovery and wellbeing.

What Should I Bring?

Please be prepared to share your previous medical or surgical history and a list of your current medication. If relevant, email any scan or MRI reports prior to your appointment. For your comfort during assessment or treatment, you may also wish to wear or bring shorts and a t-shirt.

Can Physiotherapy Help After Surgery?

Yes, post-surgical rehabilitation is one of our specialties. We focus on helping you regain strength, mobility, and function while reducing pain and swelling throughout your recovery process. And rehabilitate to return to activities and sport.

What should I wear to my appointment?

Wear loose, comfortable clothing that allows easy movement. The area being treated may need to be exposed during your appointment. So wear or bring shorts for spine or treatment to legs and a strappy top if you are female needing treatment to neck and upper body.

How Do I Know if My Insurance Covers Physiotherapy Services?

Please contact your health insurance provider to confirm whether Outpatient Physiotherapy services are included in your plan. We recommend checking your level of coverage and any specific requirements before starting treatment.

Do I Need a GP Referral?

No, you do not need a GP referral to see a Physiotherapist, as physiotherapists are qualified to assess and treat patients independently. However, some health insurance providers may require a GP referral to sanction a claim, so please check with your insurance provider for their specific requirements.

Are Weekend Appointments Available?

Yes, we offer flexible weekend appointments to accommodate your schedule. Availability may vary by location, so we recommend calling us or booking online to secure your preferred appointment time.

How Long Will I Need Physiotherapy?

The number of Physiotherapy treatment will depend on your diagnosis, the severity of your condition, your medical history, and other individual factors. Your Physiotherapist will regularly reassess your progress and adjust your treatment plan to help you achieve your rehabilitation goals effectively.

How do I cancel or reschedule my appointment(s)?

Please call/text us on 07818099994 or email us on enquiry@physipro.co.uk Please note there will be a full charge for non-attendance or less than 24 hour’s notice of cancellation.